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Privacy Policy

Last Updated: January 10, 2026

At Marobrain, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a purchase or place an order
  • Register for an account
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Demographic information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click stream data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications
  • Customer Service: To respond to your inquiries, provide customer support, and address any issues or concerns
  • Marketing Communications: To send you promotional materials, newsletters, and special offers (you may opt out at any time)
  • Product Improvement: To understand how customers use our products and services and improve them accordingly
  • Fraud Prevention: To detect, prevent, and address fraud, security issues, and other harmful activities
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Shipping and fulfillment companies
  • Email service providers
  • Analytics providers
  • Customer service platforms

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality
  • Provide personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data (SSL/TLS)
  • Secure payment processing systems
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information
  • Opt-Out: The right to opt out of marketing communications
  • Data Portability: The right to receive your personal information in a structured format
  • Objection: The right to object to certain processing of your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our website and services, you consent to such transfers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Marobrain Customer Support
Email: support@marobrain-us-us.com
Phone: 1-800-MAROBRAIN
Address: [Business Address]

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, rectify, or erase your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent
  • The right to lodge a complaint with a supervisory authority

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.